Frequently Asked Questions: Public choice awards

Q. What is the closing date for nominations?

A. Nominations open on 13 August 2018 and close at mid-day on 9 November 2018.

Q. Who can nominate someone for an award?

A. Nominations will be accepted from service users and carers who have had experience of our services since February 2017. We will also welcome nominations from other NHS, social care or third sector organisations that work alongside our staff.

Q. Who can be nominated?

A. Any employee or volunteer can be nominated for the work they currently do for Norfolk and Suffolk NHS Foundation Trust (NSFT).

The individual or team must be currently employed by the Trust – including, for example, Wellbeing services, Peer Support Workers, and our Youth services – or ‘work’ for NSFT in an unpaid capacity, as a volunteer.

Q. How can I nominate someone?

A. To nominate someone you need to complete the official Nomination Form. You can download a form from this website. You can then complete the form electronically and email to us at, or you can print the form, fill in by hand and send to us using the Freepost address.

If you are unable to download the form, you can request a hardcopy version by emailing us at or calling 01603 421120.

Q. Can I make more than one nomination?

A. Yes. There is no limit on the number of nominations that can be submitted by any one person, in the Public Choice Awards categories.

Q. How can I ensure that my nomination has the best chance of success?

A. To be in with the best chance of winning, your nomination must explain why what you have experienced has made a real difference to you and why the individual member of staff or team has, through their care and compassion, helped to make a change for the better in your life or to that of someone close to you. Please be as descriptive or give as many examples of their good work as possible.

Q. How do I know you received my nomination?

A. All nominations will be acknowledged which is why you MUST provide your contact details on the nomination form.

If you don’t receive a response within five working days of your submission, please get in touch with us via email at: or call 01603 421120.

Q. How will I know who has been nominated?

A. A list of all the nominations will be posted on this awards website soon after the closing date.


Q. What is the process for shortlisting?

A. Following the nominations closing date, a shortlisting process will take place. This involves scoring every nomination in relation to the care and compassion demonstrated to service users and carers.

Shortlisting is performed by people who can neither nominate nor judge any entries to ensure the awards process remains independent and fair.

This will leave six shortlisted entries for each of the two Public Choice Awards. These will then go forward to decide the finalists – the overall winner and two highly commended in each of the two awards.

Q. How will I know who has been shortlisted?

A. A list of the shortlisted candidates will be posted on this website on the awards pages.

Judging and voting

Q. Who judges the awards?

A. We want to ensure that all of our key stakeholders – our staff, our service users and carers, commissioners, media sponsors (Archant) and youth councils – get a chance to take part in the judging process, to give everyone an opportunity to participate and have their say.


Q. Will my identity remain confidential?

A. Please be aware, the details of your nomination will be made public, including your name but not your address. In special circumstances, if you require your name to remain confidential, please indicate this on the nomination form. There is a box to tick.

We may need to contact you to discuss this and verify your nomination. We will not publish any details you request to remain confidential.

Media interest

Q. Is there likely to be media interest in the Public Choice Awards?

A. Our awards also aim to promote good mental health practice and to remove stigma around mental health issues and there is likely to be media interest in nominations. This is a positive thing for the staff nominated as it helps to give them the recognition they deserve. All media activity will be professionally managed by the Trust’s Communications Team and will be discussed and agreed with you, if any of your personal details (that you have not requested remain confidential) are to be published.


Q. How are the Putting People First Awards being funded?

A. The aim is to cover as much of the costs as possible through sponsorship. The awards planning team are working hard to obtain as much support as possible and one of our first offers of sponsorship has been the venue where we will hold the awards ceremony.

Awards evening

Q. When will the awards ceremony be held?

A. The awards ceremony will take place on the evening of 21 March 2018 at Trinity Park, Ipswich.

Q. If I am a nominator will I receive an invitation to the awards ceremony?

A. If you have nominated a team or individual that makes it into the final three, there will be a guaranteed ticket for you and a guest to the awards ceremony. However, we can only send you your formal invitation if you provide us with your contact details.

Q. Do the finalists receive an invitation to the awards ceremony?

A. Individual finalists will be guaranteed a ticket to the awards ceremony. Teams will be guaranteed up to five tickets to the awards ceremony.

There will also be an invited audience of key stakeholders and sponsors at the event, cheering on the finalists.

Further information

We hope that we have covered most of your questions relating to the awards. If you have further questions, or you would like information on any the FAQs above, please email: or call 01603 421120.