An Assistant Practitioner who helped a teenager to rebuild her life after she was left housebound by crippling anxiety has been presented with a special award in recognition of the outstanding care she provides.
Emma Wigley, who is an Assistant Practitioner with Norfolk and Suffolk NHS Foundation Trust (NSFT), was given a Public Choice award in the children, families and young people category at a ceremony at Sprowston Manor, near Norwich, on Thursday (5 May). Staff Nurse Daisy Corby and Senior Nurse Jude Applin were named as runners up.
The trio were all nominated by members of the public as part of NSFT’s Putting People First Awards 2016. It is the first time the Trust has invited people to nominate their mental health heroes for an accolade, and saw a variety of high quality entries submitted for staff working in both Norfolk and Suffolk.
Emma, who works for the Children, Families and Young People’s Service in Central Norfolk, was nominated by Leah Cranswick, who says she ‘helped her rebuild her life’ after she was left housebound, and suicidal due to crippling anxiety.
A ‘fantastic listener’, Emma helped her feel valued while building her confidence, in turn prompting her to start doing new things and successfully apply for a college place and onto a work placement.
Leah said: “Emma has helped me become independent again. That’s a big achievement, considering a year ago I was housebound and had nothing. It’s the little things like that which make you feel
valued, and she takes a real interest and has offered so much support to help me rebuild a new life for myself.
“Emma is a credit to the service. I admire everything she does and I really believe she is amazing at her job. She treats me like a normal person, she’s always up for my jokes and works with me in the way that I work best.
“She listens to my feedback, has come to know my likes and dislikes and I feel as though she’s a genuinely good person and someone who really enjoys their job. To think that if I hadn’t have met Emma I could still be stuck in that place is terrifying, but I’m so thankful that she’s helped me as much as she has and continues to work with me.
“Thanks to Emma, I’ve made progress with my anxiety and I am no longer stuck in a hole of worry. I really appreciate everything she’s done for me.”
Daisy, who is based at the Adolescent Unit at Airey Close in Suffolk, was nominated by a carer for the patience and kindness she shows to service users. Jude, who works with Central Norfolk’s Child and Adolescent Eating Disorders Service, received her nomination for making the recovery process feel “a little more normal” and “a lot less terrifying”.
Michael Scott, NSFT Chief Executive, said: “We were delighted to be able to present this award to Emma. The nomination she received showed the huge impact she has had on this individual’s life, and is a testament to her hard work and dedication.
“We would like to thank everyone who took the time to show their appreciation for our staff by nominating for these awards. It shows the high regard in which they are held and is a reflection of their commitment to providing the best possible care.”
In addition to the Public Choice awards, staff nominated colleagues for a further nine accolades, including unsung hero, emerging talent and inspirational leader.
The awards were sponsored by media company Archant, NHS Professionals and Sprowston Manor.
To read NSFT’s special awards magazine, which gives details of all of the winners and runners-up, visit www.nsft.nhs.uk/insight